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What data we are saving / caching

Last updated: August 25, 2026
Sophie respects your privacy; every part of Sophie is open source!
For further privacy inquiries, please contact [email protected]

What data we are saving / caching

Settings and save-able content

Configurations and content such as notes, filters, etc.

Users

  • First and second names;
  • User ID, Telegram username;
  • Telegram language;
  • Timestamp of the date when Sophie had seen the user for the first and the last time.
  • Chat memberships

Chats

  • Chat name;
  • Chat ID;
  • Username and Chat ID;
  • Chat admins.

Messages

  • If Antiflood is explicitly enabled, the bot caches* the timestamps of sent messages and their author IDs.
  • If AI Features are explicitly activated, the bot caches* the text of messages and their author IDs (for the past 48 hours).
*Caching refers to storing data for a limited time, which in Sophie's case, does not exceed 7 days.

How we use the data

We are processing, storing, managing all the data strictly only on the Sophie's virtual machines, with all the latest security updates automatically installed weekly.
For some AI Features, with the direct user consent of enabling AI Features, Sophie could provide some of the saved data to OpenAI (see the OpenAI's privacy policy - https://openai.com/enterprise-privacy/)

Rights to process

Retrieve your data

Use '/export' command in your Private Message with Sophie to retrieve stored information.
You can withdraw your consent and request deletion of your data at any time.
  • To withdraw consent for data collection and processing:** Stop using Sophie (i.e., stop sending Telegram messages).
  • To delete saved content: Remove any previously saved content within Sophie, such as notes and filters.
  • Automatic deletion: Non-essential information is automatically deleted after 7 days of inactivity.
We have legitimate interest to store the essential information (Warnings, Federation Bans, User ID, and Names) indefinitely to maintain platform security and protect our users. This is necessary for the proper functioning of Sophie and its ability to protect chats/groups/channels.
For special cases, you can request deletion of this essential information by contacting us at [email protected], and we will review such requests on a case-by-case basis.
However, deleting this information may prevent you from using Sophie in the future.

Third parties

AI

AI features are disabled by default and can only be activated with the user's explicit consent, by an administrator choosing an AI mode with the /aimode command. When these features are activated, you agree to:
While using some AI-enabled features such as AI Chatbot, AI Translator or AI Moderator, we may share the context of the conversation, which can include up to 40 of the most recent messages (including bot responses).
The AI Moderator sends message text to a moderation classifier run by either Mistral or OpenAI, depending on which backend the instance is configured to use.

AI modes and message history

What Sophie's AI does in a chat, and what it is given, depends on the mode chosen with /aimode:
  • Disabled — no AI feature runs, and no message history is kept. This is the default.
  • Entertainment — the chatbot may reply on its own initiative, and remembers information about participants between conversations. Recent messages are cached to provide conversation context.
  • Moderation — only the AI moderator runs. No message history is kept at all: messages are checked and discarded, never cached. Switching a chat into this mode deletes any history cached by a previous mode.
  • Support — the chatbot answers questions using the chat's notes, and the AI moderator runs. Recent messages are cached to provide conversation context.
Cached message history is held for at most 48 hours and can be cleared at any time with /aireset.
When using certain AI-assisted features, user-saved data (including notes, filters, and settings) may be shared with our AI service providers: OpenRouter, Tavily, and other selected AI Providers.

AI data routing

When you use Sophie's AI features, your data is initially sent to OpenRouter, which acts as a routing service to direct requests to various AI providers based on the model your chat's AI mode uses. OpenRouter then forwards these requests to the appropriate AI provider (such as Mistral AI, OpenAI, or others). Some models may instead be served by an AI provider Sophie's operators have configured directly, without OpenRouter in between. Additionally, if the AI model determines it needs to search the internet for up-to-date information, the relevant data may be sent to the search provider configured for the chat (Tavily, Kagi, or TinyFish) to enhance response accuracy.

Crashlytics (Sentry):

Crashlytics helps us improve Sophie's stability. We collect crash tracebacks and, in some cases, code variable states, which may include raw update data that caused the crash. This data is automatically purged after the issues are resolved or after 48 hours. You will be notified of crashes via a "crash" message from Sophie (unless technical limitations prevent delivery). This data is not shared with any third parties, except for Sentry, and is only used internally by Sophie. By using Sophie, you agree to Sentry's privacy policy: https://sentry.io/privacy.

AI Telemetry (Pydantic logfire)

Sophie can use Pydantic's logfire feature to collect usage statistics and performance metrics of AI-related activities. This data is used to improve the user experience and identify potential issues. The data collected includes information about the user's device, operating system, and usage patterns. This data is not shared with any third parties, except for Pydantic, and is only used internally by Sophie. You can withdraw your consent at any time by contacting us, or by disabling the AI features with '/aimode' and choosing the Disabled mode. By using Sophie with AI-related activities, you agree to Pydantic's privacy policy: https://pydantic.dev/legal/privacy-policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by sending a message in the Sophie's NEWS Telegram channel (https://t.me/SophieNEWS).